Privacy Policy

Untie Vacations is devoted to guard your Personal Information that you simply share with us. we would like you to completely understand Our Privacy Policy so kindly read it carefully. By using our services and our website, you give your consent to our use of such personal information as you provide us as described herein. Untie Vacations includes its Subsidiary Companies are going to be processed by us. Confidentiality of data provided by you’ll be maintained by us.

We need to gather, use and disclose personal information so as to perform our business functions and activities, including making and managing travel bookings on behalf of our customers. We are firmly committed to protecting the privacy and confidentiality of private information with various physical, electronic and procedural safeguards provided by you. the precise role assumed depends on the context of our relationship with you and therefore the purpose of the processing of private information.

For the supply of retail travel services by Untie Vacations, we’ll be the info controller and this Policy shall apply. Likewise, for the aim of all our marketing activities, we’ll be the info controller and this Policy shall apply. By providing personal information to us, you agree that this Policy will apply to how we handle your personal information and you consent to us collecting, using and disclosing your personal information as detailed during this Policy. If you are doing not accept as true with any a part of this Policy, you want to not provide your personal information to us. If you’ve got any questions or concerns, regarding this privacy policy, you ought to get in-tuned with our Customer Support at info@untievacations.com

Use of Cookies

Cookies are employed by the web site to raise the user experience. The user can allow or disallow the utilization of cookies on their computer / device upon their first visit to the web site.

Cookies are small files saved to the user’s computer’s disk drive that track, save and store information about the user’s interactions and usage of the web site. This enables the web site, through its server to supply the users with a tailored experience within this website. Users are advised that if they want to deny the utilization and saving of cookies from this website on to their computers disk drive they ought to block all cookies from this website and its external serving vendors.

This website uses tracking software to watch its visitors to raised understand how they use it. This software is provided by Google Analytics which uses cookies to trace visitor usage. The software will save a cookie to your computer’s disk drive so as to trace and monitor your engagement and usage of the web site, but won’t store, save or collect personal information. You’ll read Google’s privacy policy here for further information [http://www.google.com/privacy.html].

Other cookies could also be stored to your computer’s disk drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.

What personal information can we collect?

Personal Information that we collect is required to form your travel arrangements and bookings or to supply travel related services / products on your behalf. Personal information has the meaning given under your local data protection law, and, the meaning of private data given under the GDPR, where applicable.

We therefore typically process the subsequent sorts of personal information about you:

  • Contact information (such as name, residential/mailing address, phone number , email address);
  • Passport details
  • Payment account information (credit/debit card details, including card type, card number, security number and expiry date); associated with payment collection.
  • Information about your dietary requirements and health issues (if any)

How long we keep your personal data

We will only retain your personal data for as long as necessary to satisfy the needs we collected it for, including for the needs of satisfying any legal, accounting or statutory reporting requirements.To determine the acceptable retention period for private data, we consider the quantity, nature and sensitivity of the private data, the potential risk of harm from unauthorized use or disclosure or your personal data, the needs that we process your personal data and whether we will achieve those purposes through other means and therefore the applicable legal requirements.We may retain certain information after the closing of your account, for instance if it’s necessary to satisfy our legal obligations or to exercise, to take care of security, to stop fraud and abuse and to defend or enforce our rights.

How we protect your personal data

Untie Vacations takes the protection of our Customer Data seriously but, unfortunately, the transmission of data via the web isn’t completely secure. Although we’ll do our greatest to guard your Customer Data, we cannot guarantee the safety of your Customer Data transmitted through any channel, like the Website; any transmission is at your own risk.

Parties with whom your information is shared

In order to enhance service efficiency, your personal information could also be shared with our company, subsidiary, associate Companies, Subsidiary of our company, or an entity which controls, is controlled by or is under common control. Such information is going to be shared under controlled and secure circumstances. In any event of a merger, or sale or re-structuring or if we sell/ transfer/assign the business or part thereof, to any of our group companies, then any and every one the Customer’s personal information are going to be transferred to the acceptable party.

We may share your personal information with our Service Providers like Hotels, Airlines, Destination Management Companies, Transport Service Providers or the other suppliers involved in fulfilling your booking/purchase. Please note that while making a booking/purchase with us, you authorize us to share your information with the said service providers/suppliers. However, you’re advised to travel through the privacy policies of the respective service provider/supplier whose services you select to avail as how the said service providers/suppliers use the knowledge shared with them is beyond our purview. We may share Your personal information with our Business Partners like Banks, Insurance Companies, International SIM Card providers, Visa Consulates, etc.

We may disclose your personal information if and when required by law. the knowledge are going to be disclose when it’s necessary to suits a writ, any on-going litigation, or other legal process served on us or to exercise the legal rights or defend against legal claims in real circumstances. We can also disclose the knowledge if the disclosure is fairly necessary.

How can we collect personal information?

We collect personal information in regard together with your local data protection laws. We usually collect your Personal Information from the knowledge you give us during your interaction with us.Generally, this collection will occur when you:

Contact us face to face, by telephone, letter, email, visit website or on social media.

In some circumstances, it’s going to be necessary for us to gather personal information about you from a 3rd party. This includes where an individual makes a travel booking on your behalf which incorporates travel arrangements to be employed by you, and the other way around (i.e. a gaggle booking made for you by your friend or a gaggle making made for a lover by you). Where this happens, we’ll believe the authority of the person making the travel booking because the Lead passenger to act on behalf of the other passenger on the booking. The Lead Passenger agrees to possess obtained the consent of the opposite person for Untie Vacations to gather, use and disclose the opposite person’s personal information in accordance with this Policy.

You should allow us to know immediately if you become aware that your personal information has been provided to us by another person without your consent.

We strive to take care of the accuracy of your personal information that we store, however, you’ll assist us with this considerably by promptly contacting us if there are any changes to your personal information or if you become aware that we’ve inaccurate personal information concerning you. We’ll not be liable for any losses arising from any inaccurate, inauthentic, deficient or incomplete personal information that you simply, or an individual working on your behalf, provide to us.

Social Media Integrations

Our websites and mobile applications may use social media features and widgets (such as “Like” and “Share” buttons/widgets). These are provided and operated by third party companies (i.e. Facebook, Twitter etc.) and either hosted by a 3rd party or hosted directly on our website or mobile application. Such features may collect information like the page you’re visiting on our website/mobile application, your IP address, and should set cookies to enable the feature to function properly.

Notification of Modifications and Changes to the Policy

We reserve the proper rights to vary the terms of the Policy from time to time, as seem fit, with none intimation to you, and your continued use of the web site or App will signify your acceptance of any amendment to those terms. You’re therefore advised to re-read the terms of the Policy on a daily basis. Should it’s that you simply don’t accept any of the modifications or amendments to the terms of the Policy, you’ll terminate your use of our services immediately.

Advertisement on website

We may use third-party advertising websites to serve advertisements once you visit our Website and App. Such websites may use information including your personal information so as to supply advertisements regarding goods and services which will be of interest to you. We cannot confirm or guarantee or take responsibility for the privacy practices or policies of such third-party advertising websites. We disclaim any liability towards any losses thanks to privacy infringement or other causes that you simply may suffer pursuant to access of such third-party advertising websites. We encourage you to read the privacy policies of the relevant third-party advertising websites before accessing them.

Sharing of travelers’ photos and videos

By voluntarily submitting your travel photos or videos to social platforms after using our services—whether through our website, app, email, or any other communication medium—you grant Untie Vacations a non-exclusive, perpetual, worldwide, royalty-free, transferable, and sublicensable license to edit, broadcast, reproduce, use, syndicate, print, and distribute the submitted materials. This applies in connection with Untie Vacations and its affiliates’ websites, programs, platforms, and app, in any manner, medium, or forum, at our discretion.

You represent and warrant that you have full rights, power, and authority to grant this license to Untie Vacations. Additionally, you agree that your submission and the exercise of rights granted under these terms do not and will not:

  • Violate any applicable laws or regulations.
  • Breach any agreements you have entered into with third parties.
  • Infringe any copyright, privacy rights, or publicity rights.
  • Contain libelous, slanderous, or otherwise unlawful content.
  • Infringe or violate any intellectual property or other legal rights of any individual or entity.

Security Precautions

Our website and app have stringent security measures in place to protect against the loss, misuse, and alteration of information under our control. Whenever you modify or access your account information, we ensure the use of a secure server. Once your information is in our possession, we adhere to strict security guidelines to safeguard it from unauthorized access.

When you choose to avail of any services offered on our website or app, the platform will redirect you to a secure and authorized payment gateway (such as PayU, Citrus, EBS, or Paytm) to process your payment using a credit card, debit card, or other banking methods.

We will destroy or de-identify personal information once it is no longer required for business purposes or as mandated by law.

Confidentiality

You further acknowledge that we may provide you with certain information beyond what is publicly available on our website and app that is designated as confidential. You agree that you shall not disclose such confidential information without our prior written consent.Additionally, your information shall be treated as confidential and will not be disclosed to any third party unless:

  • It is legally required to be shared with the appropriate authorities.
  • It is otherwise permitted under the terms of this policy.

Feedback & Correction

If you would like to update or correct your personal information, request a copy, request deletion, or restrict the processing of your data, or if you would like to provide us with feedback, please contact us at info@untievacations.com

Disclaimer

As a user of our website and app, you understand and agree that you assume full responsibility and risk for:

  • Your use of the website and app.
  • Your activities on the internet in general.
  • Any documents you post or access.
  • Your conduct both on and off the website and app.

Your use of this platform is subject to our policies. If you do not agree with these terms, we kindly request that you do not use this portal.