Terms & Conditions
Welcome to Untie! Untie Vacations Company applies certain terms and conditions on the user to which they need to oblige. Whether it’s browsing, accessing, interacting or booking through our site, it implies to all or any sort of users. Therefore, the user must read the below section very carefully and comply with each and every terms & condition with none objection.
1. Ownership and Agreement of Untie Vacations
This site and every of its modules are exclusively reserved by Untie Vacations and its collaborated third-party providers (Hoteliers, Transporters, Affiliates, Travel Agents, and Airlines etc.). The terms and conditions may vary from one service provider to a different service provider. Therefore, while believing our T& C you’re obliged to follow their (s) also. Additionally thereto we’ve full authority to modify/abandon any of the agreement with none prior notice. So, do visit our website for updated version of the agreement and terms & conditions.
2. Use of Untie vacation website
The contents of the web site are strictly prohibited for any modification, further selling, reframing to other sites/blogs or the other unauthorized use. By initiating /attempting to use the info without permission, you violate copyright laws, privacy and publicity laws, hallmark of company etc. As a consequence to the present you’ve got to face the jurisdiction scenario.
3. User Responsibilities
- You must be at least 18 years old to use our services.
- You agree to provide accurate, complete, and current information when making a booking.
- You are responsible for maintaining the confidentiality of your account details.
- You agree not to engage in fraudulent activities, unauthorized access, or misuse of our services.
4. Booking & Payments
- All bookings must be made through our official website or authorized partners.
- Prices are subject to change and may vary based on availability and currency fluctuations.
- Full payment must be made at the time of booking unless otherwise stated.
- Cancellation and refund policies are outlined in our Cancellation Policy section.
5. Cancellations & Refunds
- Cancellation policies vary by tour and package. Please review the specific terms for each booking.
- Refunds will be processed according to the policy applicable to the booked service.
- Untie reserves the right to cancel any booking due to unforeseen circumstances, in which case a full refund will be provided.
- The standard cancellation policy may vary depending on the hotel’s seasonal terms.
- Flight Tickets: Refunds depend on the airline’s cancellation policy. Some fares may be non-refundable, while others may incur cancellation charges.
- Hotel Bookings: Refunds are processed based on the hotel’s cancellation terms. Certain hotels have non-refundable policies, while others may allow partial refunds.
- Tour Packages:
- 30 days before departure: 70% refund of the package cost.
- 15-29 days before departure: 50% refund of the package cost.
- 10-14 days before departure: 25% refund of the package cost.
- Less than 09-05 days before departure: No refund.
- Visa & Travel Insurance Fees: Non-refundable once processed.
6. Travel Documentation & Requirements
- Travelers are responsible for obtaining valid passports, visas, and any necessary permits.
- Untie Vacations is not liable for any issues related to incomplete or incorrect travel documentation.
- It is the traveler’s responsibility to check health and safety guidelines before traveling.
7. Limitation of Liability
- Untie Vacations acts as an intermediary between travelers and service providers (hotels, airlines, tour operators, etc.). We are not liable for any actions, omissions, or errors made by third parties.
- We are not responsible for losses, damages, delays, or unforeseen circumstances beyond our control, including but not limited to natural disasters, political instability, or airline disruptions.
8. Intellectual Property
- All content on the Untie Vacations website, including text, graphics, logos, and images, is the property of Untie Vacations and is protected by copyright laws.
- You may not copy, modify, distribute, or use our content without prior written permission.
9. Privacy Policy
- Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.
10. Changes to Terms & Conditions
- Untie reserves the right to update these Terms & Conditions at any time. Any changes will be posted on this page, and continued use of our services constitutes acceptance of the revised terms.
11.Accuracy of Site
Since the location the in under construction, all the knowledge displayed on the location has been recently uploaded and might contain errors. They’re subject to omission, correction and modification, hence it’s recommended for the user to contact us for the accurate information. If the user books the service without consulting us he/she shall be solely liable for any inconvenience faced by him/her i.e. service issues, rejection, cost increment etc.
12. Liabilities & Non-Liabilities
Untie Vacations is registered under Tourism of Department & Aviation and is of 9001:2008 Certified. it’s documented for its optimum services available at very reasonable prices. We’ve numerous suppliers everywhere the planet and that we work day and night to vary your fascinating dreams into reality.While serving our customer we try our greatest to satisfy what we’ve committed. However, in few cases we’ll not be not being held any liability which is as follows:
- Booking made directly from online booking portals without consulting us.
- We shall not be responsible for any un-availed services by the customer and this amount won’t be refunded/adjusted in any another services.
- Situations beyond our control: Force Majeure (Natural Disasters, Harsh climate etc.), Strikes, Personal Injuries, Property Damage, Hotels/Airlines under government surveillance, Government Control/Union policies especially area etc. In these cases, No Refund policy are going to be implemented and customer may need in touch cancellation charges or any additional expense caused by these circumstances. Though we’ll provide full co-operation during these incidents and that we expect an equivalent from you.
- Our contents and website are well protected by various Anti-Viruses and anti-hacking devices still thanks to ever increasing technology your personal data could be in danger. Hence if you think any loss in your transactions or any unauthorized use of your personal data, immediately contact your bank, also us Untie Vacations.
- Sometimes Untie Vacations act as an intermediary between you & third party, whatever information is directed to us is conveyed to you. Just in case they fail to abide by their words we shall not be liable or blamed for service dissatisfaction and therefore the matter should be resolved between you and the third party.
- In addition, thereto the above given “accuracy of the site” policy is additionally applicable on the user.
13. Our Rights & Dispute Settlements
Untie Vacations reserves the proper to function according the subsequent actions:
- Omit/Amend/correct any information displayed on the web site. This may/may not affect the user but still we propose to stay them updated esp. if they need booked or close to book the package. this may avoid any inconvenience during the tour.
- We may de-activate our website and its contents (Packages/hotels/Train/Buses etc facilities) anytime we wish.
- We may display the reviews sent to us or our executives and on our website or other social sites. While depicting them we may re-phrase or add few minor things therein but beat all will keep the meaning of review same.
- Due to any confidential matters, we may change the hotel/transporter /airlines. The intimation for an equivalent is going to be done either beforehand or on the spot (15 min-2 days of deadline). However we do assure you that these changes are going to be either shifted to similar category or upgraded ones to make sure the simplest for you.
- The company has complete authority to vary the package costing thanks to hike in tariff of hotels, transportation & fuel expenses, airfare, additional charges levied by the govt./sate/regional areas etc.
- Customer must clear the specified payments within the stipulated time. In any case if the customer fails to try to so we’ve full authority to terminate his/her booking after deducting our minimum compensation charges.
Disputes: just in case customer denies to pay the specified amount for availed/un-availed services thanks to his fault or any external factors , we’ve full authority to terminate the services immediately with none prior notice (even if he/she on tour) and file a case in jurisdiction court of Lucknow/Kanpur. Customer must persistently report at the court of jurisdiction. (Note: The language to be used during the case is going to be English).
14. General Provisions
- Our knowledge and supported either exploration or internet. Just in case our executives haven’t explored a particular area they’re going to convey the knowledge from the respective hotelier’s/airlines/transporter’s websites. Just in case these websites showcases the amenities which aren’t present during your visit we’ll not hold any responsibility for an equivalent.
- The prices tags showcased on the web site are promotional rates and apply to lowest category of holiday packages/airlines/buses etc. available till certain period of your time.
- The visuals shown on the sites are obtained from the third party suppliers and could be the attractive version of that specific service. So it’s advisable for you to gauge an equivalent from our company’s feedback and other social sites.
- Few offers are available for a selected span of your time and must be availed and booked within the stipulated time only.
- We shall not be responsible if the airlines/hotels restrict to board the flight/provide sign up thanks to document issues.
- Every destination have different standards of services i.e. Hotel/Airlines/Aids, transport etc. facilities which may/may not match together with your expectations. This creates a vulnerable situation for us to supply exemplary services to you.
- We don’t offer any sort of insurance to the purchasers and nor to their belongings.
- Any damage to the things/property done by the purchasers during the tour must be bear by them only.
- After booking, confirmation letter/E-tickets are going to be issued to the customer. Customer must undergo it carefully and just in case of any error must interact with us immediately because the afterward information won’t be considered.
- Abusive Language /Violent Behavior of customer won’t be tolerated and company will seize all the services immediately.
The above listed Terms & condition binds Untie Vacations and you during a contract of acceptance to which user must adhere. By this agreement you notify us that you simply have understood our rights and restrictions on you and you’ll co-operate and cannot do anything to violate it.
15. Contact Information
For any inquiries or concerns regarding these Terms & Conditions, please contact us at:
Thank you for choosing us for your travel experiences!
